The IT department is located in the caverns of Leavitt Hall.
Many issues can be resolved remotely, so please call the Help Desk at (207) 326-2240 or submit a Helpdesk ticket. When calling, if your call goes to voicemail, please leave a message and someone will return your call as soon as possible.
In-Person Helpdesk assistance in Leavitt Hall is available by appointment only.
The Help Desk utilizes a virtual line system called MyQ for appointments. You can get in line on your mobile device, see the estimated wait time for your appointment, and will be notified when to show up in-person. You can also schedule a flex appointment for some point in the future that might be more convenient for you. Just go to myq.mma.edu.
Get In Line or Schedule Appointment
Helpdesk assistance for students is available in Curtis Hall, in the Curtis Hall study lounge located in the rear of the building by the mud lot door and the vending machines. No appointment is necessary for Curtis Hall. This area is open from 8 am to 6 pm Monday – Friday. A remote station is manned during those times with professional staff via Zoom. In addition, student workers as well as professional staff are available in that space periodically during the day.
Please review our:
Maine Maritime Academy Computing Guidelines
326-2240 | helpdesk.mma.edu
User Support | |
Matthew Hebert User Support Technician | 326-2758 – matthew.hebert@mma.edu |
Dallas Towle User Support Specialist | 326-4716 - dallas.towle@mma.edu |
Will Martell User Support Manager | 326-2167 - will.martell@mma.edu |
Nathaniel Zmek User Support Technician | 326-2792 - nathaniel.zmek@mma.edu |
Application Support | |
Jake Adams Systems Support Specialist | 326-2740 - jake.adams@mma.edu |
Wendy Haslam Systems Integration Specialist | 326-2247 - wendy.haslam@mma.edu |
Dynnise Littlefield Application Systems Manager | 326-2490 - dynnise.littlefield@mma.edu |
Heidi Pugliese Systems Integration Specialist | 326-2761 - heidi.pugliese@mma.edu |
Network Support | |
Tom Lamontanaro Network Security Engineer | 326-2514 - thomas.lamontanaro@mma.edu |
Norm Yates Network Manager | 326-2111 - nyates@mma.edu |
Simulation Support | |
Chris Brinn Simulation Specialist | 326-2336 - christopher.brinn@mma.edu |
John (Skip) Fendl Simulation Technician | 326-2330 - j.fendl@mma.edu |
Website / Mobile App | |
Bryan Wolf Emerging Technologies Coordinator / Webmaster | 326-2737 - bryan.wolf@mma.edu |
Leadership | |
Lisa Roy Associate Vice President / Chief Technology Officer | 326-4715 - lisa.roy@mma.edu |
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