Home > IT Department

The IT department is located in the caverns of Leavitt Hall.

Many issues can be resolved remotely, so please call the Help Desk at (207) 326-2240 or submit a Helpdesk ticket. When calling, if your call goes to voicemail, please leave a message and someone will return your call as soon as possible.

Helpdesk assistance for students is available in Curtis Hall, in the Curtis Hall study lounge located in the rear of the building by the mud lot door and the vending machines. No appointment is necessary for Curtis Hall. This area is open from 8 am to 6 pm Monday – Friday.  A remote station is manned during those times with professional staff via Zoom.  In addition, student workers as well as professional staff are available in that space periodically during the day.

Please review our:
Maine Maritime Academy Computing Guidelines

IT Helpdesk
326-2240 | helpdesk.mma.edu
User Support
Matthew Hebert
User Support Manager		326-2758 – matthew.hebert@mma.edu
Kyle Brown
User Support Technician		326-2669 - kyle.brown@mma.edu
Zachary Thostensen
User Support Technician		326-2687 - zachary.thostensen@mma.edu
Calista Forsythe
User Support Technician		326-2277 - calista.forsythe@mma.edu
Infrastructure Support
Dallas Towle
System Administrator		326-4716 - dallas.towle@mma.edu
Application Support
Jake Adams
Systems Integration Specialist		326-2740 - jake.adams@mma.edu
Dynnise Littlefield
Application Systems Manager		326-2490 - dynnise.littlefield@mma.edu
Nathaniel Zmek
Systems Integration Specialist		326-2792 - nathaniel.zmek@mma.edu
Christian Crane
System Support Specialist		326-2773 - christian.crane@mma.edu
Network Support
Norm Yates
Network Manager		326-2111 - nyates@mma.edu
Dakota Gramour
Cruise & Network Support Technician		326-2133 - dakota.gramour@mma.edu
Simulation Support
Chris Brinn
Simulation Specialist		326-2336 - christopher.brinn@mma.edu
John (Skip) Fendl
Simulation Technician		326-2330 - j.fendl@mma.edu
Website / Mobile App / Virtual Events
Bryan Wolf
Emerging Technologies Coordinator / Webmaster		326-2737 - bryan.wolf@mma.edu
Leadership
Will Martell
Chief Technology Officer		326-2167 - will.martell@mma.edu