The IT department is located in the caverns of Leavitt Hall.

Many issues can be resolved remotely, so please call the Help Desk at (207) 326-2240 or submit a Helpdesk ticket. When calling, if your call goes to voicemail, please leave a message and someone will return your call as soon as possible.

In-Person Helpdesk assistance in Leavitt Hall is available by appointment only.

The Help Desk utilizes a virtual line system called MyQ for appointments. You can get in line on your mobile device, see the estimated wait time for your appointment, and will be notified when to show up in-person.  You can also schedule a flex appointment for some point in the future that might be more convenient for you. Just go to

Get In Line or Schedule Appointment

Helpdesk assistance for students is available in Curtis Hall, in the Curtis Hall study lounge located in the rear of the building by the mud lot door and the vending machines. No appointment is necessary for Curtis Hall. This area is open from 8 am to 6 pm Monday – Friday.  A remote station is manned during those times with professional staff via Zoom.  In addition, student workers as well as professional staff are available in that space periodically during the day.

Please review our:
Maine Maritime Academy Computing Guidelines

IT Helpdesk
326-2240 |
User Support
Matthew Hebert
User Support Manager
326-2758 –
Zachary Thostensen
User Support Technician
326-2687 -
Dakota Gramour
Crusie Technology Support Technician
326-2133 -
Infrastructure Support
Dallas Towle
System Administrator
326-4716 -
Application Support
Jake Adams
Systems Integration Specialist
326-2740 -
Dynnise Littlefield
Application Systems Manager
326-2490 -
Nathaniel Zmek
Systems Integration Specialist
326-2792 -
Christian Crane
System Support Specialist
326-2773 -
Network Support
Norm Yates
Network Manager
326-2111 -
Simulation Support
Chris Brinn
Simulation Specialist
326-2336 -
John (Skip) Fendl
Simulation Technician
326-2330 -
Website / Mobile App / Virtual Events
Bryan Wolf
Emerging Technologies Coordinator / Webmaster
326-2737 -
Will Martell
Chief Technology Officer
326-2167 -