Alumni at Work

Jeff Stenberg

Jeffrey Stenberg ’82

Major at MMA: Marine Engineering
Extracurricular involvement while at MMA: APO, summer sailing, and various other activities
Employer: William Kramer & Associates

Where has your career taken you since graduation?

I have lived in New Orleans, LA; Kobe, Japan; Sydney, Australia; Long Beach, CA; Paramus, NJ; Westbrook, CT; Southwick, MA; Frankfurt, Germany; Granby, MA; Waterville, ME; Edgecomb, ME. However, for the past year I have been living in San Juan PR.

Where my education has taken me? Well that is a different question.

I have been around the world three times. I have been on ships, drill rigs, planes, helicopters (even crash landed in a helicopter on a drill rig) and pipe sleds.  I have ridden a life-ring & net from the deck of a drill rig to an off-shore supply vessel below after making the crane operator very mad during a weight certification test on the crane (it was the fasted free fall I have ever taken!).  I have seen steel, aluminum, glass, semiconductors, micro-chips, natural gas, oil, plastics, paper, chemicals, diesels, steam turbines, combustion turbines, and transformers (both AC and DC) being manufacturers, built, and repaired.   I have been in a rare earth mine, and seen aluminum foil flying into the air when the press failed.

I have been scared for myself and for others, but I believe I have responded by standing up for myself and for those less fortunate or victimized (at least I hope I did).

I have been asked to take assignments due to my integrity and honesty.  I have testified in court actions and been called to provide expert witness opinions.

I have also failed miserably (on a “few” occasions).  When this happened I stood back up, shook the mud and dirt off, and tried again and again.

I have taken responsibility for my actions (or lack thereof), and even taken responsibility when no one even noticed the issues.

While I had these traits within me, MMA was the place that forged and focused those traits, and ultimately made me what I am today.

What is your current title and what are your responsibilities?

My current title is: Executive General Adjuster. I act as the representative for property insurance companies after large and/or high hazard occupancies suffer damages.  I adjust losses at energy, power, petrochemical, pharmaceutical, and mining facilities.  I am currently focusing on adjusting losses at locations in Puerto Rico which sustained damages from Hurricane Irma and/or Maria.

Prior to this career, I have been a Surveyor for American Bureau of Shipping, as well as a Boiler & Machinery Consultant conducting insurance loss prevention and jurisdictional boiler and pressure vessel inspections.  I have held various commissions and licenses for boiler inspections, welding inspector, NDT inspections, ISO 9000 series auditor, and insurance adjuster.

I graduated with a BS in Marine Engineering and a 3rd AE Unlimited Steam and Diesel license. However in 2010, I obtained my Captains license decided I was a deckie at heart.

What piece of advice would you give to a student going into your field?

Work hard, study, and be prepared. If you don’t know something, admit it, but then go find the answer.  Have empathy to the organizations and people you are dealing with, but lead the process and deliver your honest, trustworthy self at every opportunity.

How did the MMA experience prepare you for both your prior positions and your current career focus?

The ability to think critically and act proactively- see the challenges before they come and then act.

What are your goals for the future?

My goal is to be known as a fair, honest, fun person that worked hard and had a smile for everyone.