{"id":4,"date":"2014-08-22T12:05:18","date_gmt":"2014-08-22T12:05:18","guid":{"rendered":"http:\/\/mainemaritime.edu\/it-department\/?page_id=4"},"modified":"2022-10-26T14:39:11","modified_gmt":"2022-10-26T14:39:11","slug":"it-department","status":"publish","type":"page","link":"https:\/\/mainemaritime.edu\/it-department\/","title":{"rendered":"IT Department"},"content":{"rendered":"<p><strong>The IT department is located in the caverns of Leavitt Hall.<\/strong><\/p>\n<p>Many issues can be <strong>resolved remotely<\/strong>, so please call the Help Desk at (207) 326-2240 or\u00a0submit a\u00a0<a href=\"https:\/\/helpdesk.mma.edu\/\">Helpdesk ticket<\/a>.\u00a0When calling, if your call goes to voicemail, please leave a message and someone will return your call as soon as possible.<\/p>\n<p><u>Helpdesk assistance for students is available in Curtis Hall<\/u>, in the Curtis Hall study lounge located in the rear of the building by the mud lot door and the vending machines.\u00a0<strong>No appointment is necessary for Curtis Hall<\/strong>.\u00a0This area is open from 8 am to 6 pm Monday \u2013 Friday.\u00a0 A remote station is manned during those times with professional staff via Zoom.\u00a0 In addition, student workers as well as professional staff are available in that space periodically during the day.<\/p>\n<p><strong>Please review our:<br \/>\n<a href=\"https:\/\/mainemaritime.edu\/it-department\/it-department-policies\/\" target=\"_blank\" rel=\"noopener noreferrer\">Maine Maritime Academy Computing Guidelines<\/a><\/strong><\/p>\n<div style=\"text-align: center; font-size: 1.2em; font-family: mmatg; background: #002f6c; color: #ffffff; padding: 10px; margin-bottom: 10px;\">IT Helpdesk<br \/>\n326-2240 | <a href=\"https:\/\/helpdesk.mma.edu\/\">helpdesk.mma.edu<\/a><\/div>\n\n<table id=\"tablepress-3\" class=\"tablepress tablepress-id-3 tbody-has-connected-cells\">\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-1\">\n\t<td colspan=\"2\" class=\"column-1\">User Support<\/td>\n<\/tr>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Matthew Hebert<br \/>\nUser Support Manager<\/td><td class=\"column-2\">326-2758 \u2013 <a href=\"mailto:matthew.hebert@mma.edu\">matthew.hebert@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Kyle Brown<br \/>\nUser Support Specialist<\/td><td class=\"column-2\">326-2669 - <a href=\"mailto:kyle.brown@mma.edu\">kyle.brown@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Calista Forsythe<br \/>\nUser Support Technician<\/td><td class=\"column-2\">326-2277 - <a href=\"mailto:calista.forsythe@mma.edu\">calista.forsythe@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Nicole Ladd<br \/>\nUser Support Technician<\/td><td class=\"column-2\">326-2782 - <a href=\"mailto:nicole.ladd@mma.edu\">nicole.ladd@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td colspan=\"2\" class=\"column-1\">Infrastructure Support<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Dallas Towle<br \/>\nSystem Administrator<\/td><td class=\"column-2\">326-4716 -\u00a0<a href=\"mailto:dallas.towle@mma.edu\">dallas.towle@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td colspan=\"2\" class=\"column-1\">Application Support<\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">Dynnise Littlefield<br \/>\nApplication Systems Manager<\/td><td class=\"column-2\">326-2490 -\u00a0<a href=\"mailto:dynnise.littlefield@mma.edu\">dynnise.littlefield@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Jake Adams<br \/>\nSystems Integration Specialist<\/td><td class=\"column-2\">326-2740 - <a href=\"mailto:jake.adams@mma.edu\">jake.adams@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">Christian Crane<br \/>\nSystem Support Specialist<\/td><td class=\"column-2\">326-2773 - <a href=\"mailto:christian.crane@mma.eduu\">christian.crane@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td colspan=\"2\" class=\"column-1\">Network Support<\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">Norm Yates<br \/>\nNetwork Manager<\/td><td class=\"column-2\">326-2111 -\u00a0<a href=\"mailto:nyates@mma.edu\">nyates@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">Zachary Thostesen<br \/>\nNetwork Support Specialist<\/td><td class=\"column-2\">326-2687 -\u00a0<a href=\"mailto:zachary.thostesen@mma.edu\">zachary.thostesen@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\">Dakota Gramour<br \/>\nCruise Technology Support Technician<\/td><td class=\"column-2\">326-2133 - <a href=\"mailto:dakota.gramour@mma.edu\">dakota.gramour@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td colspan=\"2\" class=\"column-1\">Security Support<\/td>\n<\/tr>\n<tr class=\"row-17\">\n\t<td class=\"column-1\">Nathaniel Zmek<br \/>\nInternet Information Security Officer<\/td><td class=\"column-2\">326-2792 - <a href=\"mailto:nathaniel.zmek@mma.edu\">nathaniel.zmek@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-18\">\n\t<td colspan=\"2\" class=\"column-1\">Simulation Support<\/td>\n<\/tr>\n<tr class=\"row-19\">\n\t<td class=\"column-1\">Chris Brinn <br \/>\nSimulation Specialist<\/td><td class=\"column-2\">326-2336 - <a href=\"mailto:christopher.brinn@mma.edu\">christopher.brinn@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-20\">\n\t<td class=\"column-1\">John (Skip) Fendl<br \/>\nSimulation Technician<\/td><td class=\"column-2\">326-2330 -\u00a0<a href=\"mailto:j.fendl@mma.edu\">j.fendl@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-21\">\n\t<td colspan=\"2\" class=\"column-1\">Website \/ Mobile App \/ Virtual Events \/ Digital Communications<\/td>\n<\/tr>\n<tr class=\"row-22\">\n\t<td class=\"column-1\">Bryan Wolf <br \/>\nDirector of Digital Communications<\/td><td class=\"column-2\">326-2737 - <a href=\"mailto:bryan.wolf@mma.edu\">bryan.wolf@mma.edu<\/a><\/td>\n<\/tr>\n<tr class=\"row-23\">\n\t<td colspan=\"2\" class=\"column-1\">Leadership<\/td>\n<\/tr>\n<tr class=\"row-24\">\n\t<td class=\"column-1\">Will Martell<br \/>\nChief Technology Officer<\/td><td class=\"column-2\">326-2167 -\u00a0<a href=\"mailto:william.martell@mma.edu\">will.martell@mma.edu<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-3 from cache -->\n","protected":false},"excerpt":{"rendered":"<p>The IT department is located in the caverns of Leavitt Hall. Many issues can be resolved remotely, so please call the Help Desk at (207) 326-2240 or\u00a0submit a\u00a0Helpdesk ticket.\u00a0When calling, if your call goes to voicemail, please leave a message and someone will return your call as soon as possible. Helpdesk assistance for students is [&hellip;]<\/p>\n<a href=\"https:\/\/mainemaritime.edu\/it-department\/\"> Read More...<\/a>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-4","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>IT Department - IT Department<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/mainemaritime.edu\/it-department\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"IT Department - IT Department\" \/>\r\n<meta property=\"og:description\" content=\"The IT department is located in the caverns of Leavitt Hall. Many issues can be resolved remotely, so please call the Help Desk at (207) 326-2240 or\u00a0submit a\u00a0Helpdesk ticket.\u00a0When calling, if your call goes to voicemail, please leave a message and someone will return your call as soon as possible. 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Many issues can be resolved remotely, so please call the Help Desk at (207) 326-2240 or\u00a0submit a\u00a0Helpdesk ticket.\u00a0When calling, if your call goes to voicemail, please leave a message and someone will return your call as soon as possible. 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