{"id":106,"date":"2015-08-04T17:08:09","date_gmt":"2015-08-04T17:08:09","guid":{"rendered":"http:\/\/mainemaritime.edu\/it-department\/?page_id=106"},"modified":"2022-05-20T18:41:54","modified_gmt":"2022-05-20T18:41:54","slug":"services-to-know","status":"publish","type":"page","link":"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/","title":{"rendered":"Services to Know"},"content":{"rendered":"<div id=\"appview\">\n<h1>Services to Know<\/h1>\n<p>There are a number of services to help you on campus. Below is a short description of each of these services and information on how to use them.<\/p>\n\n<table id=\"tablepress-2\" class=\"tablepress tablepress-id-2\">\n<tbody class=\"row-hover\">\n<tr class=\"row-1\">\n\t<td class=\"column-1\">Bradford \/ Fortinac<\/td><td class=\"column-2\">Network access is controlled by a system called Bradford.  When connecting to our network, Bradford requires new devices to be authenticated and ensures Windows based computers are up to date on critical patches and antivirus, keeping our network clean and fast.<br \/>\n<br \/>\nWant to get a gaming console online? <a href=\"https:\/\/bradford.mma.edu\/registration\/GameRegister.jsp\" target=\"_blank\" rel=\"noopener noreferrer\">Click here<\/a><\/td>\n<\/tr>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Campus Printing<\/td><td class=\"column-2\">Campus Printing allows students to log into, upload files, and choose to print to specific printers on the network using a web interface.  The price per page is 4 - 8 cents and students start each semester with a $15 credit. Access campus printing at <a href=\"http:\/\/print.mma.edu\" target=\"_blank\" rel=\"noopener noreferrer\">print.mma.edu<\/a>. To load money for printing onto your MMA ID, go to <a href=\"https:\/\/mma.campuscardcenter.com\" target=\"_blank\" rel=\"noopener noreferrer\">mma.campuscardcenter.com<\/a> or our <a href=\"https:\/\/mainemaritime.edu\/mobile-app\">mobile app<\/a>.<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Campus Parking<\/td><td class=\"column-2\">Students have the ability to purchase parking permits and manage citations. Campus parking can be accessed at \u00a0<a href=\"https:\/\/portal.permitsales.net\/driverportal\/MMA\" target=\"_blank\" rel=\"noopener noreferrer\">parking.mma.edu<\/a>. <b>Note:<\/b> First year students can not purchase parking permits.<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Canvas<\/td><td class=\"column-2\">Canvas is MMA's Learning Management System (LMS). It is an incredibly easy way for you to access your course documents, media, and grades online. You can even take tests, submit homework assignments, check assignment deadlines, and have online discussions, all through Canvas. Canvas can be accessed at <a href=\"https:\/\/mma.instructure.com\">mma.instructure.com<\/a>, on our <a href=\"https:\/\/mainemaritime.edu\/mobile-app\/\">mobile app<\/a>, or through the native Canvas app. <\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Cashnet<\/td><td class=\"column-2\">Cashnet allows students to make payments on their MMA academic account.  It also allows students to give their parents or other friends or relatives access to Cashnet to make payments on their behalf.  To get to Cashnet, go to <a href=\"https:\/\/mymma.mma.edu\" target=\"_blank\" rel=\"noopener noreferrer\">my.mma.edu<\/a> --&gt; Self-Service Home --&gt; Finances tab --&gt; Make a payment.<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Housing Gateway<\/td><td class=\"column-2\">Sign in to the Housing Gateway to submit an application for housing, pre-register visitors to your residence hall, complete your room inventory condition inspection, submit a person of concern to the Academy, or review any student conduct cases you are involved in.  The housing gateway can be accessed at <a href=\"https:\/\/mystudentlife.mma.edu\">mystudentlife.mma.edu<\/a>.<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">KnowBe4 Security Awareness Training <\/td><td class=\"column-2\"><p>MMA utilizes cybersecurity training and testing services from <a href=\"https:\/\/www.knowbe4.com\/\" rel=\"noopener noreferrer\" target=\"_blank\">KnowBe4<\/a>. This allows us to keep our community trained and on their toes when using email.  Be alert and expect email and notifications from this service.<\/p>Download Awareness Posters - <a href=\"https:\/\/mainemaritime.edu\/it-department\/wp-content\/uploads\/sites\/8\/2020\/01\/Social_Engineering_Red_Flags.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Social Engineering Red Flags<\/a> and <a href=\"https:\/\/mainemaritime.edu\/it-department\/wp-content\/uploads\/sites\/8\/2020\/01\/Dont_Get_Hooked.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Don't Get Hooked<\/a><br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Mailgate Spam Filter and Secure Email\t<\/td><td class=\"column-2\"><p>Get control of your spam by accessing our spam filter <a href=\"https:\/\/mailgate.mma.edu\/\" rel=\"noopener noreferrer\" target=\"_blank\">mailgate.mma.edu<\/a>. Here you may block and allow senders. Do you also need to send sensitive information that includes Personal Identifiable Information? Mailgate also allows sending of Secure Email. Please submit a help desk ticket to set up your Secure Email access.<\/p><p>A user guides may be found at <a href=\"https:\/\/mainemaritime.edu\/it-department\/wp-content\/uploads\/sites\/8\/2019\/05\/Secure-Email-How-to.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">Secure Email How To<\/a> and <a href=\"https:\/\/mainemaritime.edu\/it-department\/wp-content\/uploads\/sites\/8\/2020\/01\/Axway_MailGate_Users_Guide.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Axway MailGate Users Guide<\/a>.<\/p>Learn more about our spam appliance at <br \/>\n<a href=\"https:\/\/mainemaritime.edu\/it-department\/wp-content\/uploads\/sites\/8\/2020\/01\/Understanding-SPAM.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Understanding SPAM<\/a><\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">Maine Maritime Academy Mobile<\/td><td class=\"column-2\">Connect with Maine Maritime Academy on-the-go with the official college MOBILE APP developed to provide alumni, students, faculty, staff, and visitors all of the MMA resources they need in one compact and easy-to-use tool. For more information visit <a href=\"https:\/\/mainemaritime.edu\/mobile-app\/\">mainemaritime.edu\/mobile-app\/<\/a>.<\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Mariner Money<\/td><td class=\"column-2\">Mariner Money allows you to make purchases in the dining hall, Waypoint, college bookstore, and to pay for printing. Value can be loaded onto your card at <a href=\"https:\/\/mma.campuscardcenter.com\" target=\"_blank\" rel=\"noopener noreferrer\">mma.campuscardcenter.com<\/a>, on our <a href=\"https:\/\/mainemaritime.edu\/mobile-app\/\">mobile app<\/a>, and by credit card\/cash\/check at the dining hall through the line.<\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">MMA Alerts<\/td><td class=\"column-2\">Alerts and warnings! There are several places to get campus alert and emergency notifications including the external website, MyMMA, the mobile app, and through E2Campus alerts. To sign-up for E2Campus text or email alerts visit <a href=\"https:\/\/e2campus.mma.edu\" target=\"_blank\" rel=\"noopener noreferrer\">e2campus.mma.edu<\/a>.<\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">MMA Email<\/td><td class=\"column-2\">Outlook is our official email client. Outlook is included as part of MS Office and is available for all active MMA staff, faculty and students. Additional MMA Email information is available at <a href=\"https:\/\/mainemaritime.edu\/it-department\/mma-email\/\">MMA Email<\/a>.<\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">MyMMA &amp; Self-Service<\/td><td class=\"column-2\">MyMMA and Self-Service are your gateway to internal information and your academic career. This is where you will want to go to check for cancellations, daily news, register for classes, and view your class lists and grades.  You can get there by going to <a href=\"http:\/\/my.mma.edu\" target=\"_blank\" rel=\"noopener noreferrer\">my.mma.edu<\/a> or from the quick links on <a href=\"https:\/\/mainemaritime.edu\">mainemaritime.edu<\/a>.<\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">MS Office 365<\/td><td class=\"column-2\">Need Microsoft Office? To access MS Office 365 go to <a href=\"https:\/\/portal.office.com\" target=\"_blank\" rel=\"noopener noreferrer\">portal.office.com<\/a> and login with your Maine Maritime Academy credentials (account).<\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\">Privilege Access Manager (PAM) for Faculty and Staff<\/td><td class=\"column-2\">Our Faculty and Staff computers are strictly controlled by our IT Department. Our Privilege Access Manager allows us to provide the type of access you need without exposing your device to security risks. Need a program installed, special update or access to a spot on your computer? Submit a ticket to the help desk and we will accommodate the request.<\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td class=\"column-1\">Seafile<\/td><td class=\"column-2\"><p>Seafile is MMA\u2019s version of Dropbox. It allows you to upload and make files available for download via web links. You can also synchronize files on your computer to this service. The service is found at <a href=\"https:\/\/seafile.mma.edu\">seafile.mma.edu<\/a>.<\/p><a href=\"https:\/\/mainemaritime.edu\/it-department\/wp-content\/uploads\/sites\/8\/2020\/01\/Seafile-Tutorial.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">View Tutorial<\/a><\/td>\n<\/tr>\n<tr class=\"row-17\">\n\t<td class=\"column-1\">Service Desk \/ Helpdesk<\/td><td class=\"column-2\">MMA Service Desk Web Portal allows you to create and monitor trouble tickets and work requests for the Information Technology, Public Works, and Registrar offices. It also offers you the ability to read through documents in our User Knowledge Base, and contains software available for you to download and install. Navigate to <a href=\"https:\/\/helpdesk.mma.edu\" target=\"_blank\" rel=\"noopener noreferrer\">helpdesk.mma.edu<\/a> and log-in with your MMA account credentials.<\/td>\n<\/tr>\n<tr class=\"row-18\">\n\t<td class=\"column-1\">Shared Access<\/td><td class=\"column-2\">Shared Access allows students to give others (parents, guardians...) shared access to their portal account. The student can choose to share it all, or just parts, such as the account balance or grade report. To set up this feature go to  <a href=\"https:\/\/my.mma.edu\" target=\"_blank\" rel=\"noopener noreferrer\">my.mma.edu<\/a> --&gt; Self-Service Home --&gt; My Profile.<\/td>\n<\/tr>\n<tr class=\"row-19\">\n\t<td class=\"column-1\">Spectrum Cable TV<\/td><td class=\"column-2\"><p>Streaming Cable TV service is provide through SpectrumU. <b>No login is required and is available anywhere on the campus network.<\/b><\/p>How to access:<br \/>\n<ul><li><b>Smart TV:<\/b> <a href=\"https:\/\/www.spectrum.com\/app.html\">Download<\/a> the SpectrumU app<\/li><li><b>Phone:<\/b> Download the SpectrumU app | <a href=\"https:\/\/apps.apple.com\/us\/app\/spectrumu\/id827887111\" rel=\"noopener noreferrer\" target=\"_blank\">IOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.charter.university&amp;hl=en\" rel=\"noopener noreferrer\" target=\"_blank\">Android<\/a><\/li><li><b>Computer:<\/b> browse to <a href=\"https:\/\/watch.spectrum.net\">watch.spectrum.net<\/a><\/li><\/ul>The following devices and OS version numbers are currently supported: <br \/>\n<ul><li>All major Android\u2122 smartphones and tablets running Android\u2122 5 or above<\/li><li>iPhone, iPad or iPod touch running iOS\u00ae 11 or above<\/li><li>Kindle Fire Phone, all Kindle Fire models except for the first-generation model<\/li><li>Mac: Safari 7 or newer, Firefox 45 or newer or Chrome 43 or newer<\/li><li>PC: IE 11, Chrome 43 or newer, Firefox 45 or newer or MS Edge 12 or newer<\/li><li>Roku: Update - as of 12\/2020, the Spectrum TV apps are no longer available on Roku devices or Roku TV's. If you have been using the app on Roku's beforehand, PLEASE DO NOT DELETE IT! The app will still work, but no longer available on new Roku devices.<\/li><\/ul><br \/>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-2 from cache --><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Services to Know There are a number of services to help you on campus. Below is a short description of each of these services and information on how to use them.<\/p>\n<a href=\"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/\"> Read More...<\/a>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-106","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Services to Know - IT Department<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Services to Know - IT Department\" \/>\r\n<meta property=\"og:description\" content=\"Services to Know There are a number of services to help you on campus. Below is a short description of each of these services and information on how to use them.\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/\" \/>\r\n<meta property=\"og:site_name\" content=\"IT Department\" \/>\r\n<meta property=\"article:modified_time\" content=\"2022-05-20T18:41:54+00:00\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/\",\"url\":\"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/\",\"name\":\"Services to Know - IT Department\",\"isPartOf\":{\"@id\":\"https:\/\/mainemaritime.edu\/it-department\/#website\"},\"datePublished\":\"2015-08-04T17:08:09+00:00\",\"dateModified\":\"2022-05-20T18:41:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/mainemaritime.edu\/it-department\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services to Know\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mainemaritime.edu\/it-department\/#website\",\"url\":\"https:\/\/mainemaritime.edu\/it-department\/\",\"name\":\"IT Department\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mainemaritime.edu\/it-department\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Services to Know - IT Department","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/","og_locale":"en_US","og_type":"article","og_title":"Services to Know - IT Department","og_description":"Services to Know There are a number of services to help you on campus. Below is a short description of each of these services and information on how to use them.","og_url":"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/","og_site_name":"IT Department","article_modified_time":"2022-05-20T18:41:54+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/","url":"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/","name":"Services to Know - IT Department","isPartOf":{"@id":"https:\/\/mainemaritime.edu\/it-department\/#website"},"datePublished":"2015-08-04T17:08:09+00:00","dateModified":"2022-05-20T18:41:54+00:00","breadcrumb":{"@id":"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mainemaritime.edu\/it-department\/services-to-know\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mainemaritime.edu\/it-department\/services-to-know\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mainemaritime.edu\/it-department\/"},{"@type":"ListItem","position":2,"name":"Services to Know"}]},{"@type":"WebSite","@id":"https:\/\/mainemaritime.edu\/it-department\/#website","url":"https:\/\/mainemaritime.edu\/it-department\/","name":"IT Department","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mainemaritime.edu\/it-department\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/mainemaritime.edu\/it-department\/wp-json\/wp\/v2\/pages\/106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mainemaritime.edu\/it-department\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mainemaritime.edu\/it-department\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mainemaritime.edu\/it-department\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mainemaritime.edu\/it-department\/wp-json\/wp\/v2\/comments?post=106"}],"version-history":[{"count":7,"href":"https:\/\/mainemaritime.edu\/it-department\/wp-json\/wp\/v2\/pages\/106\/revisions"}],"predecessor-version":[{"id":304,"href":"https:\/\/mainemaritime.edu\/it-department\/wp-json\/wp\/v2\/pages\/106\/revisions\/304"}],"wp:attachment":[{"href":"https:\/\/mainemaritime.edu\/it-department\/wp-json\/wp\/v2\/media?parent=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}