FAQ – Updated 3/31/20
Maine Maritime Academy has made the difficult decision to suspend in-person classes on campus due to the outbreak of the COVID-19 virus and the need for social distancing.
Your patience throughout the current upheaval caused by the extraordinary measures we are following to protect the health and well-being of our MMA community is greatly appreciated, particularly regarding your questions about room and board. Unlike other colleges which have terminated classroom instruction and transitioned fully to online delivery for the remainder of the semester, we have courses with embedded STCW requirements regarding assessments that must be completed in person. We are working to determine the best way to bring those of you in license programs back to campus to complete these assessments.
In addition, we had to confirm that a credit would not impact your financial aid award for the year. After reviewing the Department of Education regulations, Maine Maritime Academy’s Financial Aid Office has determined that issuing a credit for room and board will not have any impact on a student’s financial aid award for this current academic year. A student and or parent may choose to use any resulting credit balance on their student accounts to pay down a student loan (federal or private) or a parent PLUS loan. Students and parents should work directly with their loan lender or agency. For federal loans, please visit studentaid.gov for your loan agency’s contact information.
The Financial Aid and Billing Office staff are reviewing each residential student’s account. We will be issuing a credit for a pro-rated portion of room and board for students not enrolled in a license major as soon as we can. Please monitor your student account to see when this credit is applied. Students can then go through the normal refund request process should they wish to receive a refund of any resulting credits on their accounts. Credit balances can also remain on student accounts to offset future charges.
For students in license programs, we are awaiting guidance from the U.S. Coast Guard regarding assessment and determining whether we can bring you back to campus later in the year. We will update you as soon as this has been determined.
We ask you to bear with us as we make decisions as quickly as we can in this most challenging time. Please contact Alice Herrick, Director of Business Services, at email@example.com if you have questions regarding credit for room and board.
– Effective Friday, March 20, 2020 –
The mailroom will close at noon today and will be closed until further notice.
Please see the email from Lynn Moser: (included below)
If I’ve emailed you this week that you have a package in the student mailroom, you must pick it up by noon today – Friday, March 20, 2020.
Please see the email from Lynn Moser: (included below)
You will need to either:
Please continue to check – and read – your MMA email for further updates.
Let me know if you have any questions, I will answer them as soon as I can.
Faculty and staff are finalizing plans and preparing their course materials for delivering remote instruction. Classes will resume, remotely, on Monday, March 30, 2020. Faculty will contact their students via Canvas and/or email before classes resume. All students should begin evaluating their access to the Internet at their new location and develop a plan on how to best connect to Canvas and MMA email from there.
Please note: Some classes have already made the transition to remote learning. The remaining classes that can be taught remotely will make the transition and begin online instruction on March 30, 2020. There are some courses that cannot be taught this way; please contact your professor directly with questions about how your class will be handled.
Here’s what you need to know:
If the bookstore is open to the public, you can still return your rentals in-store. Check the bookstore website for hours and updates.
If the bookstore is closed to the public, you can ship your rentals by mail using their free shipping label.
- A free label is included in every rental reminder email – watch for the first email 2 weeks before your rental due date.
- You will need a box for your books and a printer for the label.
- After printing the label, bring the shipment to your nearest FedEx store.
Your rental due date is: May 22, 2020.
Finally, to allow you more time to return your rentals at the end of class, the campus bookstore has extended the non-return charge window by 15 days. There will be no charges to your collateral credit card for non-returns or late returns until 15 days after the due date above.
If you get sick with fever (100.4 F or higher) or cough, or have trouble breathing:
• Seek medical care. Call ahead before visiting your doctor’s office or an emergency room. Medical staff will ask you questions and properly prepare for your arrival.
• Tell your health care provider about your recent travel and your symptoms.
• Avoid contact with others.
In the meantime, please continue to practice general hygiene and build your immunity by washing your hands frequently and thoroughly, avoiding touching your eyes, nose and mouth with unwashed hands, getting enough sleep, and avoiding close contact with those who are sick.
MMA’s Director of Counseling, Paul Ferreira, is providing counseling services through the use of telephone and video-conferencing. He will continue to maintain his usual office hours and will be contacting students he currently meets with to establish the best mode of communication. If you would like to set up an initial session, you can contact Paul at firstname.lastname@example.org or call 207-326-2419.
During these times of heightened uncertainty uncertainty, anxiety runs high for many of us. Counseling offers the opportunity to get a handle on the sources of these anxieties and to develop strategies that can give us a greater sense of control as we move ahead through turbulent times. If you are feeling overwhelmed, anxious or just not yourself, please take the time to set up a counseling appointment. And remember, social distancing does not mean social isolation. Stay in contact with family, friends, and people in your lives who can provide emotional support during times of distress.
Yes, your student insurance remains in place regardless of where you are located. More information is available here: http://www2.crossagency.com/2019-2020/mma.php
Yes, students can seek confidential help regarding a Title IX issue by contacting the Director of Counseling at email@example.com and arranging to speak with him or requesting to be referred to a female counselor. Student may also officially request that a Title IX complaint be investigated by contacting either the Title IX Coordinator, Elizabeth True, at firstname.lastname@example.org or the Title IX Investigator, Deidra Davis, at email@example.com.
As the nation responds to the COVID-19 pandemic, we are constantly evaluating our options for providing the best hands-on education that meets and exceeds federal and international training standards and days-at-sea experience. With that in mind, it is now clear that we will not be able to conduct this summer’s training cruise aboard the TS State of Maine as scheduled. However, our intent is to conduct a training cruise this summer, even if shortened.
We continue to follow the most up-to-date guidance from Federal and State public health authorities, and, as of now, we are unable to set a new date for cruise nor a revised itinerary. For planning purposes, cruise will not depart in the month of May. We are hopeful that we can commence cruise in June; however, it is premature to predict a date. To allow for all participants to adjust schedules and travel to Castine, we will provide at least 30 days’ notice prior to the ship departing. In addition to following medical guidance, we are in regular contact with the U.S. Coast Guard and Maritime Administration (MARAD) regarding the best guidance for training cruises as well as which ports are available and safe as we build a new itinerary.
Also, please note that President Brennan is working with the U.S. Coast Guard, MARAD, and the presidents of the other state maritime academies to address what may become a missed or abbreviated summer in terms of days-at-sea. There are multiple scenarios being considered in an effort to ensure each of you receives the best possible training and experience while minimizing any delay to your eventual licensing and graduation.
For any student who has not yet completed their paperwork for their MMC or TWIC card, please contact Laura Nason-Moulton at firstname.lastname@example.org. For students who did complete their applications but have not yet received their TWIC card or MMC, contact the Registrar’s Office if you need either one prior to your return to campus. Otherwise, cards and documents received in the Registrar’s Office may be picked up upon your return.
In addition to following updates, please continue to monitor information on your MyMMA page as well as the Regiment Spring 2020 Canvas page.
As the nation responds to the COVID-19 pandemic, we are constantly evaluating our options for providing the best hands-on education that meets and exceeds federal and international training standards and days-at-sea experience. With that in mind, it is now clear that we will not be able to conduct this summer’s training cruises aboard the schooner Bowdoin as currently scheduled. However, our intent is to conduct training cruises this summer, even if shortened.
We continue to follow the most up-to-date guidance from Federal and state health authorities, and, as of now, we are unable to set a new date or revised itinerary. For planning purposes, the Bowdoin summer cruise will not depart in the month of May. We are hopeful that we can commence a cruise in June; however, it is premature to predict a date. To allow for all participants to adjust schedules, travel to Castine, and prepare Bowdoin to sail, we will provide at least 45 days’ notice prior to the ship departing but will ask you to return as soon as possible after such notice is given to assist in readying the vessel. In addition to following medical guidance, we are in regular contact with the U.S. Coast Guard and Maritime Administration (MARAD) regarding the best guidance for training cruises as well as which ports are available and safe as we build a new itinerary.
As noted above, President Brennan is working with the U.S. Coast Guard, MARAD, and the presidents of the other state maritime academies to address what may become a missed or abbreviated summer training, including days-at-sea. There are multiple scenarios being considered in an effort to ensure that each of you receives the best possible training and experience while minimizing any delay to your eventual licensing and graduation.
In addition to following updates, please continue to monitor information on MyMMA.
As noted in the TSSOM Cruise section above, we, along with maritime entities around the world, are working to adapt to ever-changing medical guidance while striving to meet the various maritime needs including defense logistics, government research, and commercial enterprises. The Career Services Office continues to communicate with the numerous companies that provide underway opportunities for our students. Your health and safety are the top priority for MMA as well as each of the companies who host students as cadets. Our desire is to strive for cadet shipping opportunities this summer; however, it is impractical for students to depart to their host companies and ships during the month of May. As the COVID-19 situation develops, we will advise students if they will have a cadet shipping opportunity this summer and will strive to provide 30 days’ notice prior to a student departing to meet their assigned vessel. Please be patient and remain flexible as we may need to change cadet shipping assignments based on availability.
Please contact Laura Nason-Moulton at email@example.com if you have yet to complete your required documents (MMC, TWIC, Passport) or Director of Health Services Tammy Tyler if you have not completed the medical requirements for your anticipated cadet shipping billet. Hopefully the 30-day notice prior to departing to meet your ship will allow sufficient time to process any remaining requirements.
You should monitor MyMMA as well as your respective Cadet Shipping course on Canvas for additional information and correspondence from the Career Services office.
Maine Maritime’s Career Services Office continues to work with our industry and business partners in Maine, across the United States, and throughout the world as we all adapt to ever-changing medical guidance. The Career Services office continues to communicate with the numerous companies that provide co-op opportunities for our students. Your health and safety are the top priority for MMA as well as each of the companies who host student interns. Our desire is to be able to provide co-ops this summer; however, it is impractical for students to plan to report to their host companies during the month of May. As the COVID-19 situation develops, we will advise students if they will have a co-op this summer and will strive to provide 30 days’ notice prior to a student beginning their internship. Please be patient and remain flexible as we may need to change co-op assignments based on a company’s status and availability.
You should monitor MyMMA as well as your respective Co-op course on Canvas for additional information and correspondence from the Career Services office.
If you have read the FAQs and cannot find your question answered there, please use the following contact information for these offices. Please note that email is the preferred mode of communication at this time. Thank you!
Academics: Cindra Leeman, firstname.lastname@example.org, 207-326-2485
Admissions: email@example.com, 207-326-2207
Athletics: Steve Peed, firstname.lastname@example.org, 207-326-2451
Business Office (including refund questions): Alice Herrick, email@example.com, 207-326-2445
Cadet Shipping: Deb Harman, firstname.lastname@example.org, 207-326-2650
Co-ops/Field Experience: Chuck Easley, email@example.com, 207-326-2652
Financial Aid: Kathy Heath, firstname.lastname@example.org, 207-326-2339
Residence Life (including room selection for next year): Janice Folk, email@example.com, 207-326-2280
Student concerns: Deidra Davis, firstname.lastname@example.org, 207-326-2138
TSSOM Cruise – Regimental Office: email@example.com, 207-326-2250
All other questions: Casey Littlefield, firstname.lastname@example.org, 207-326-2620
PLEASE NOTE: We may not have answers to all of your questions at this time. We ask for your patience and will continue to update you via this FAQ and other communications.